Customer Center


Talk to us online using the Contact us! tab which appears on the website. If no agents are available you can leave a message and we'll get back to you as soon as possible.

Using an ekit SIM

To talk to Customer service using your ekit SIM card dial 154.


To speak to 24 hour Customer service, dial the access number for the country you are calling from. See a complete list of access numbers.

Country Customer Service Number
United States 1888-310-4168 or 1-888-513-8804
Australia 1-800-094-747 or 1800-795-252
United Kingdom 0800-376-2370
Germany 0800-183-8145*
New Zealand 0800-445-108*
Italy 0800-581-449*
Canada 1888-513-8804
France 0805-118-317*
Spain 0900-670-007*

For all other countries call +44 207 984 2138, international call charges may apply.


* Press 0# to speak to Customer service.